Clearance merchandise, any items marked “Final Sale” or marked nonreturnable may not be returned/exchanged.All other shipping charges are non-refundable and will automatically be deducted from the refund credit amount. Only outbound shipping charges for damaged orders will be refunded.Our Customer service representatives are available by phone (888) 384-0700 or email can return most items for store credit redeemable on within 30 days of delivery. To begin the return/exchange process, please reach out to our customer service team for assistance. If there is a mistake with your order, or items arrive defective/damages at the time of receipt, we will take care of it and work with you to find the best solution as further described below. “4 for $20” unless the entire bundle is returned), items marked nonreturnable at the checkout or within the product description page, and products that have been assembled Other nonreturnable merchandise includes clearance items, personalized items, bundled items at discount rates (e.g. Unless noted below, outbound shipping charges are non-refundable and you will be responsible for all return shipping costs.Ĭlearance merchandise and any items marked “Final Sale” cannot be returned. You can return most items for a store credit within 30 days of delivery. If it’s not the right fit, we’ll help you get there. This is why we are more than happy to assist you with finding the right choice. We want you to feel confident in your purchase. Please know that we understand that choosing the right décor for your home/office can be a tedious process. IMPORTANT: With limited exceptions, returns (i) are refunded to customer by store credit redeemable on and (ii) customer is responsible for return shipping charges. Please allow us 14-21 days to process your return before contacting customer support regarding the status of your return. This is important since the roots are in a confined space.Due to COVID-19 return processing times are taking longer than normal. Keeping the foliage trimmed also keeps the plants looking neat and tidy, encourages the plant to develop more side-shoots and flowers, and reduces the demand for the plant to develop a larger root system. Most container plants can be pruned freely to maintain the desired size and shape. A single application can often provide plants with the proper level of nutrition all season long. Slow-release fertilizers are an especially good, care-free choice for container plants. Too much fertilizer can damage plants so it’s important to follow the package directions to determine how much, and how often, to feed plants. Determine which application method is best for the situation and select a product with a nutritional balance designed for foliage plants. Fertilizing Instructionsįertilizers for Devil's Backbone plants are available in many forms: granulated, slow-release, liquid feeds, organic or synthetic. This indicates that the soil is thoroughly wet. Water the entire soil area until water runs out the base of the pot. If the top 2-4” (5-10cm) of soil is dry, or plants are wilted, it is time to water.Īpply water at the soil level if possible to avoid wetting the foliage. Check the soil moisture with your finger. Watering Instructionsĭevil's Backbone prefers moist but well-drained soil. Repot every 2 years in the same container or in a container slightly larger than the diameter of the roots. Place plant in a reliably sunny location. When all the plants are potted, water thoroughly to settle the soil and give plants a good start. Insert the plant into the hole and press soil firmly around the roots and just covering the root ball. Make a small hole in the soil slightly larger than the Zig-Zag plant's root ball either by hand or using a trowel. Prepare the container by filling with potting soil up to 2” (5cm) from the rim of the planter. Select a container with a drainage hole or be prepared to drill holes for drainage if there are none. Many are available with a mild starter fertilizer in the mix. These are usually lighter in weight than topsoil, sterile and pest-free. To plant Devil's Backbone start with a good quality, commercial potting soil.
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